All Collections
Frequently Asked Questions
Returns
What items are not eligible for return?
What items are not eligible for return?
Chris Benedetto avatar
Written by Chris Benedetto
Updated over a week ago

The following items are not eligible for return:

  • Watches for which a return is requested more than 24 hours after the watch is delivered;

  • Watches with the hang tag missing or removed;

  • Watches that have been personalized, engraved or polished at the behest of the buyer between the time of order and delivery;

  • Watches that have been modified, damaged, or worn;

  • Watches that have been presented to the buyer in person before sale; and

  • Watches that are missing any items sold with the watch.

Did this answer your question?