Bezel is committed to providing a positive experience for its buyers. If we find your watch to be inauthentic or not as described during our authentication inspection, we will not ship it to you and will offer you a full refund or suitable replacement. If you receive your watch and believe it is not authentic or as described in the listing, please contact us by emailing help@getbezel.com or through the Bezel app with a description of the issue so that we can assist in resolving it. If we indeed find that your item is inauthentic or does not match its listing, you will receive a full refund.

Please review our Buyer Protection Policy to learn more.